CBSA service notice · DelayResolved
TCC26-0162Delay on EDI and eManifest portal on Nov 2
The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays.
- Ticket
- TCC26-0162
- Type
- Delay
- Systems
- EDI, eManifest portal
- When
- Nov 2, 9:26 – 10:55 am
- Length
- 1 h 29 min
- Status
- Resolved
- CBSA’s notice
- Nov 2, 10:41 am
- Adhoc
- 9:36 am, 65 min before CBSA’s notice
What to do
The delay is resolved and clients can revert to normal procedures.
What happened
The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays.
The estimated delays are approximately 1 to 3 hours.
It affects outbound messages such as acknowledgements, reject messages and notices (e.g. RNS, completeness notices, etc) through EDI and/or eManifest portal. Portal users may be experiencing difficulties where the trade data is in “Updating” status. During this time, we continue to process the movement of goods.
We will provide updates as new information becomes available. Thank you for your continued cooperation as we work to resolve this issue.
Updates
- CBSANoticeNov 2, 10:41 am
- CBSAResolvedNov 2, 11:53 am
Sources: service notices from the Canada Border Services Agency and the Canadian Food Inspection Agency; Adhoc. Times are Eastern. Also as Markdown.
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