CBSA service notice · MaintenanceDone
TCC26-0153Maintenance on EDI, eManifest portal and CERS portal on Oct 24 – 25
Saturday, October 24, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 25, 2026 from 06:00 (ET) and 07:00 (ET): eManifest portal users may experience forced re-logon.
- Ticket
- TCC26-0153
- Type
- Maintenance
- Systems
- EDI, eManifest portal, CERS portal
- When
- Oct 24 – 25 · 4 windows
- Length
- 5 h
- Status
- Done
- CBSA’s notice
- Oct 22, 11:01 am
What to do
Please follow System Outage Contingency Plan (SOCP) procedures during the system maintenance period. We will continue to facilitate the movement of goods in accordance with the contingency procedures.
Highway Carriers: Please ensure all drivers proceeding to the border are provided with two copies of the paperwork required to present at arrival. The CBSA will accept paper documentation during a maintenance and for two hours following after the maintenance is completed. No monetary penalties will be issued to clients for failure to transmit required data during this period.
All CBSA Commercial Clients: Please follow System Outage Contingency Plan (SOCP) procedures during the system maintenance period. We will continue to facilitate the movement of goods in accordance with the contingency procedures.
If you have already transmitted your EDI document, please note there is no need to resubmit. Resubmitting documents adds to the volume of messages and may result in additional processing delays.
What happened
Saturday, October 24, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 25, 2026 from 06:00 (ET) and 07:00 (ET): eManifest portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses.
Saturday, October 24, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 25, 2026 from 06:00 (ET) and 07:00 (ET): CERS portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses.
Sunday, October 25, 2026 from 04:30 (ET) and 06:00 (ET) and from 07:00 (ET) and 08:30 (ET): all EDI applications will be unavailable.
This includes: all incoming data or outbound messages such as acknowledgements, reject messages and notices, e.g. RNS, Completeness Notices during this time.
Updates
- CBSANoticeOct 22, 11:01 am
Sources: service notices from the Canada Border Services Agency and the Canadian Food Inspection Agency; Adhoc. Times are Eastern. Also as Markdown.
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