CBSA service notice · MaintenanceDone

TCC26-0151Maintenance on EDI and eManifest portal on Oct 21

Wednesday, October 21, 2026 from 04:30 (ET) and 06:.00 (ET): eManifest portal users may experience forced re-logon.

Ticket
TCC26-0151
Type
Maintenance
Systems
EDI, eManifest portal
When
Oct 21, 4:30 – 6:00 am
Length
1 h 30 min
Status
Done
CBSA’s notice
Oct 20, 8:31 am

What to do

Please follow System Outage Contingency Plan (SOCP) procedures during the system maintenance period. We will continue to facilitate the movement of goods in accordance with the contingency procedures.

Highway Carriers: Please ensure all drivers proceeding to the border are provided with two copies of the paperwork required to present at arrival. The CBSA will accept paper documentation during a maintenance and for two hours following after the maintenance is completed. No monetary penalties will be issued to clients for failure to transmit required data during this period.

All CBSA Commercial Clients: Please follow System Outage Contingency Plan (SOCP) procedures during the system maintenance period. We will continue to facilitate the movement of goods in accordance with the contingency procedures.

If you have already transmitted your EDI document, please note there is no need to resubmit. Resubmitting documents adds to the volume of messages and may result in additional processing delays.

Highway Carriers:

Please ensure all drivers proceeding to the border are provided with two copies of the paperwork required to present at arrival. The CBSA will accept paper documentation during a maintenance and for two hours following after the maintenance is completed. No monetary penalties will be issued to clients for failure to transmit required data during this period.

What happened

Wednesday, October 21, 2026 from 04:30 (ET) and 06:.00 (ET): eManifest portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses.

EDI may not be available for some external clients for a period of approximately 5 - 10 minutes:

Wednesday, October 21, 2026 between 04:30 (ET) and 06:00 (ET).

Updates

  • CBSANoticeOct 20, 8:31 am

Sources: service notices from the Canada Border Services Agency and the Canadian Food Inspection Agency; Adhoc. Times are Eastern. Also as Markdown.

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